automated process discovery, BPM, business process modeling, empowerment, trained processes, UTA, workflow
In product on October 6, 2009 at 1:43 am
Conventional 2D flowchart modeling of business processes is characterized by its rigidity and lack of flexibility to adapt to changes in the business environment. With today’s dynamically evolving business requirements the maintenance of hardcoded applications is a severe limitation for business users to perform their tasks for achieving particular business goals.
ISIS Papyrus recognized this limitation when it developed the User-Trained Agent, or UTA as part of the Papyrus Platform. The patented UTA is able to learn from the actions of users based on their business roles and to later perform them automatically. This shortens enormously the time to create workflows and discards completely any additional programming and complex interfaces. If a workflow requires changes it is equally easy to retrain the UTA with a few examples instead of rewriting vast amounts of code lines. For actions that are not subject to automation like modifying or generating a letter the UTA presents a quick-start button regarding the pending activity to the user, who will then click the button to perform the appropriate action.
Integrated authorization ensures that only authorized users can create or modify activities or business rules and that these rules can only be performed within the authorization scope of the user. As a result the UTA empowers business users to adapt their workflows gradually to changing conditions and to accomplish strategic business goals without the intervention of IT.
business architecture, empowerment, FAN, Papyrus EYE, Paris
In event on August 18, 2009 at 7:55 am
In a series of events during the coming fall ISIS Papyrus will show its innovative costumer communication and process management solutions at the Forum des Acteurs du Numérique (FAN – Forum of Digital Actors) in the French capital Paris on September 29-30.
Among the featured products and solutions will be Papyrus EYE, which empowers business users with a Web-enabled, centrally managed GUI offering the same layout and functionality as desktop applications without additional coding. Papyrus EYE is a unified RIA (Rich Internet Application) platform for all kind of applications that cover capture (scan, verify, manual correction, manual classification), document output management (interactive documents, web-to-print, campaign management and on-demand) and document management, as well as archiving, records management, case management, Automated Document Factory and management information.
Other highlights will include the unique ISIS Papyrus Business Architecture that provides seamless consolidation of freely-definable processes, rules, GUI, forms, and inbound and outbound content objects. This concept provides for transparent process optimization by user adaptation, linking people, information, and applications across geographically distributed, organizational functions and allowing business users to fulfill the strategic goals of the enterprise.
business architecture, business user, empowerment
In general, system management on August 6, 2009 at 8:29 am
Many organizations these days strive to cut the costs of their IT operations while maintaining their customer service quality. This may seem hard to achieve at first sight but the solution is to shift the control of business-relevant processes from IT to business users without giving up the integrity of the core systems.
This is a key idea behind the concept of the Business Architecture from ISIS Papyrus which empowers expert business users. In fact they are enabled to adapt processes as necessary with complete independence of the underlying application logic. This allows them to fulfill strategic business goals without relying on a rigid and complex custom-coded IT infrastructure.
The approach behind this is not to restrict business users in their execution but to guide them collaboratively by process definitions, monitored by business rules and measured by goal fulfillment without the need for integrating different product fragments of one or multiple software vendors. Papyrus provides seamless consolidation of freely-definable processes, rules, GUI, forms, and inbound and outbound content objects.
